Our Services

Are you frustrated with the service you are currently receiving from your strata managing agent?

Such as:

  • Frequent changes in personnel making it difficult to create any continuity in service.
  • Phone calls, emails and general enquiries take forever to be answered.
  • Accounts are difficult to read, contain little detail and are often issued late.
  • Unreliable trade and service providers that do not attend to emergencies and are late to appointments and do not hold appropriate licenses and registrations.
  • The manager has never inspected the property which makes it very difficult for you to explain simple maintenance issues.

Then it’s time to change and we urge you to contact MCP Strata Management.

The owners corporation  can at their discretion  use its prefer tradespeople, however if you require us to arrange for alternative contractors, please be assured that MCP Strata Management does not profit in any way for this service and will arrange for the work to be carried out as promptly as possible.

We provide professional administative and secretarial services to Body Corporates. These services have been designed to provide maximum flexibility to meet the needs of each client.

This flexibility allows our clients to choose from a range of complementary services and even allows them to choose their own insurers and contractors.

Our services include:

Prepare and issue all notices required by the Strata Schemes Management Act 1996 and regulations under the Act that apply to the Body Corporate.
Attend Annual General & Extraordinary Meetings and Committee Meetings when required.
Take Minutes of meetings and issue to owners promptly.
Issue levy notices.
Deposit money received and pay accounts.
Keep proper financial records as per Statutory Regulations.
Make financial information and budgets available to the Committee Members.
Prepare statements of account for Annual General Meetings.
Ensure all required insurances are taken out.
Keep all statutory records and registers up to date.
Holds for safe keeping and supervise use of the common seal.
Deal with correspondence and communication from the owner’s corporation.
Provide general advice to the Owners Corporation.
Ensures that all tradesman attending the property are fully insured
Serve Notices on breaches of By-Laws
Monitor and arrange for recovery of levy arrears
Obtaining quotes for works requested by the Owners Corporation

Our Guarantee
As part of our commitment to providing high quality services, we guarantee that:

Every telephone call is returned on the same day where possible, but no later than the next working day.
All incoming correspondence is responded to or, where instructions need to be received from the Executive Committee, acknowledge receipt of the letter in writing within 3 working days.
Minutes of General and Committee meetings are prepared within 5 working days.
Clients are free to choose their own bank for investments, insurance company and all providers of goods or services.